Our Four-Step Process

Assign the Key Account Manager and sales team

Training on-site at principal’s manufacturing plant, obtain understanding of the company, its product range, applications, USP and current markets, and get to know the teams

Jointly identify main players, key target customers and competitors

Draft sales strategy, target markets and distribution channels

Introduce new product to PBS Sales team to share market expertise, contacts and prospects

Contact existing leads, utilize PBS Sales network

Make personal contact, through phone calls and visits, to introduce the product range to new customers

Visit & walk the key industry exhibitions for target applications

Maintain close follow-up, build relationships

Understand and balance cultures and mentalities between home and targeted countries

Identify end-user needs and translate to product features

Submit progress reports to principal, with regular reviews and adaptations

Present product to the decision makers in the key functions of engineering, purchasing, quality and finance, and understand their needs

Build solid relationships, pay regular visits, also together with principal

Obtain RFQs, support quoting process with principal, present offer to customer

Regular, persistent follow-up with decision makers to close orders

Deliver pro-active service support, ensure accessibility for customers to become the easy-to-work with supplier

Support PPAP/release process and SOP for smooth start-up

Lobby; regular contacts with all involved departments

Support daily sales operations, claims, payments and delivery issues

Secure existing projects; identify incremental sales opportunities and future projects

Make joint visits with principal executives to customers

Do reporting, budgeting and forecasting as per directions of principals